Why didn't they leave it alone? It was slow but it was steady. Over the last six weeks or so, we have had hours, days and even 2 full weeks without internet connection. But can we get any information from BT? Ring the helpline and you find yourself in a queue with a recorded message telling you they are unusually busy (not that unusual!) and you should try again later. You could, the pleasant voice tells you, find the help you need by clicking on to their website. I know...... yelling at a recorded message that you haven't got internet access and that's why you are calling does no good but it can't really be resisted. By the fourth day of trying to get through the yelling gets louder and more colourful.
Eventually, during one of the brief periods when the broadband came back to life, I had an email from BT explaining that we have now been upgraded to superfast broadband and that, after a period of ten days when we might experience some loss of connection, the new system would stabilise and our broadband experience would be wonderful.
We had no connection today between 10.00am and 11.00pm. I'm writing this hurriedly before going to sleepor getting cut off again. I was supposed to be writing a post about food for Blog Action Day tomorrow but I may not get it posted. Lots of other people around the world will be writing about food so I hope you will all be reading what they have to say, even if I can't.